Why is my email disconnected?

Sometimes your email may become disconnected from LeadPilot for various reasons. The most common reasons are due to changes in your email password or settings, or if the email connection was not completed correctly from the start.

Here are some reasons why this can happen:

1. Changed email password: If you change the password for your email address, you must reconnect your email to LeadPilot. Our service cannot automatically update itself with your new password.
2. Changes in email settings: Adjustments in your email settings can lead to LeadPilot no longer being able to communicate with your email, resulting in a disconnection. Reconnect your email to resolve this.

Steps to fix email connection issues:

1. Reconnect your email: Go to your profile, select "my account", and then "connect email". Follow the instructions to reconnect your email.
2. Contact support: If you encounter recurring problems, we may need to reset your email connection. Do not hesitate to contact us at support@leadpilot.com or your contact person with us.