It's not uncommon for email accounts to be disconnected from LeadPilot for various reasons. The most common reasons include changes in the email password or account settings, or if the original installation was not completed correctly.

Steps to resolve issues with disconnected email in LeadPilot

  1. Start by logging into your LeadPilot account.
  2. Click on your profile icon in the upper right corner and then select 'My account'.
  3. If your email account is connected, try disconnecting and then reconnecting it. If it is already disconnected, try to connect it again. Follow the on-screen instructions and be sure to enter the correct login details and give LeadPilot the necessary permissions.
  4. After reconnecting, send a test email via LeadPilot to ensure everything is working as it should. If the email goes through, your account is successfully reconnected.

Additional steps if problems persist

  • If the problem does not resolve, use the chat found in the bottom right in the platform, or contact our support at support@leadpilot.com.
  • Sometimes, solutions to common problems can be found in the FAQ section on leadpilot.com/help.

Tips to prevent future email problems:

  • If you change your email password, remember to update it in LeadPilot as well.
  • Frequent changes in email settings can lead to disconnections. Make necessary updates carefully.
  • Periodically go through your email settings in LeadPilot to ensure everything is working correctly.
  • Make sure both your email client and LeadPilot are always updated to the latest versions.

Ready to give it a try?

Get started for free - we'll provide you with new contacts.

This website uses cookies

Cookies consist of small text files. They contain data that is stored on your device. To enable us to place certain types of cookies we need to obtain your consent. At LeadPilot AB, corp. ID no. 559203-9704, we use the following kinds of cookies. To read more about which cookies we use and storage times, click here to access our cookies policy.

Manage your cookie-settings

Necessary cookies

Necessary cookies are cookies that must be placed for basic functions to work on the website. Basic functions are, for example, cookies which are needed so that you can use menus on the website and navigate on the site.

Functional cookies

Functional cookies need to be placed on the website in order for it to perform as you would expect. For example, so that it recognizes which language you prefer, whether or not you are logged in, to keep the website secure, remember login details or to be able to sort products on the website according to your preferences.

Cookies for statistics

For us to measure your interactions with the website, we place cookies in order to keep statistics. These cookies anonymize personal data.

Cookies for ad-tracking

To enable us to offer better service and experience, we place cookies so that we can provide relevant advertising. Another aim of this processing is to enable us to promote products or services, provide customized offers or provide recommendations based on what you have purchased in the past.

Ad measurement user cookies

In order to show relevant ads we place cookies to tailor ads for you

Personalized ads cookies

To show relevant and personal ads we place cookies to provide unique offers that are tailored to your user data