Resuming Leads is recommended if, for example, you received an out-of-office reply but want to continue follow-ups, or if you wish to reverse something you previously stopped.

How to resume previously saved leads:

  1. Navigate to the Leads tab on the left side of the platform.
  2. Use the filter option "Saved" or utilize the search function to find specific companies or individuals whose communication was paused.
  3. Once you have found the correct lead, click on their contact card.
  4. Select the "Resume" option to restart email communication or contact with the lead.

 

How to resume leads saved by mistake:

  1. Go to the Schedule.
  2. Choose the contact card of the contact you paused.
  3. Then, click "Resume Contact."

resume

Now the resumed lead becomes green and the next email is scheduled.

Can't find the lead you're looking for? You can also go to Leads and search for the correct lead and resume it there instead.

Ready to give it a try?

Get started for free - we'll provide you with new contacts.

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