Connecting your email account to LeadPilot is an essential part of utilizing all the features of the service. We've created a guide to make it easier for you if you're stuck.
General Steps to Link Your Email Account:
- Go to your account on LeadPilot and click on "Link Email Account".
- You will be directed to a login page for your email provider where you need to enter your login details.
- Follow the steps to authorize LeadPilot to access your email account.
Google Workspace / G-Suite:
- Use your usual Google Workspace/G-Suite login credentials.
- If the app is not verified, contact your IT admin and follow this guide.
Microsoft Office 365 / Exchange:
- Log in as usual with your Office 365/Exchange details.
- If admin consent is required, ask your IT admin to follow this guide.
- If you encounter any issues, check with your IT admin.
Other Email Providers:
- If you're using a different email provider, select "other" and enter the following:
Username
Password
SMTP server and port
IMAP server and port
- If you are unsure about the details, consult your IT personnel.
Troubleshooting for All Providers:
- Send a test email after configuration to verify that everything is working as it should.
- If the test email doesn't work, check SMTP and IMAP settings or contact your email provider.
- Since some providers block emails sent from you to yourself, try sending a test email to a colleague instead.
- End-to-End Encrypted Email Providers:
- If your provider only supports encrypted email from your computer and does not allow IMAP/SMTP from a remote server (like ProtonMail), it's not possible to link to LeadPilot.
- In these cases, consider creating a separate account with a supported provider and forwarding responses to your primary email.